Delivery and payment

LEDUA ships orders from Ukraine to customers across Europe and worldwide. We work with reliable postal and logistics partners to ensure safe and convenient delivery of all LED products.

Shipping Methods
We offer two main delivery options:

• Nova Poshta International – fast and reliable delivery to most European countries.

• Ukrposhta International – economical postal delivery available for Europe and worldwide destinations.

Both shipping methods provide tracking numbers so you can follow your parcel online after dispatch.

Delivery Regions
We ship to:

• All EU countries

• United Kingdom

• Norway, Switzerland, Iceland

• USA, Canada

• Asia, Middle East

• Other worldwide destinations where postal services operate

If your country is not listed during checkout, please contact our support team — we will help arrange delivery manually.

Processing Time
Orders are typically prepared and dispatched within 1–3 business days after payment confirmation.
Processing time may vary during holidays or high-volume periods.

Shipping Time
Shipping time depends on your country and selected delivery method.
Average delivery time:

• Nova Poshta International: 5–14 business days

• Ukrposhta International: 7–21 business days

These are estimated time frames provided by postal services and may vary depending on customs or local postal operations.

Shipping Cost
Shipping cost is calculated automatically at checkout based on your destination and parcel weight.
Before confirming your order, you will see the exact shipping charge.

Customs & Import Fees
Some countries may apply customs duties or import taxes according to local regulations.
These fees, if applicable, are the responsibility of the recipient.

Order Tracking
After your order is shipped, you will receive a tracking number by email.
You can track your parcel on the websites of Nova Poshta, Ukrposhta or your local postal provider.

Support
If you have questions about delivery, shipping times or international orders, please contact our support team — we are always ready to help.

Payment Methods
We currently offer secure online payment via bank cards. All payments are processed through the certified Wayforpay system.

• Visa / MasterCard – safe and fast card payments supported worldwide. Your payment is securely processed through WayForPay, a trusted payment provider.

All transactions are encrypted and protected. You will receive an instant payment confirmation via email after completing your order.