Questions and answers

What is the warranty for the purchased product?

All the necessary information is in the “Warranty” section.

What discounts and bonuses are there?

You can find out about this by contacting our managers.

If the product is not in stock, can I order it?

You can discuss this issue with the company manager.

What does product markings like IP20, IP65, etc. mean?

This marking indicates the degree of protection of electrical equipment against the penetration of solid objects and water.

The letters IP are an abbreviation for “Ingress Protection”.

The first digit is the degree of protection against the penetration of solid objects: from 0 (no protection) to 6 (complete dustproof).

The second digit is the degree of protection against water penetration: from 0 (no protection) to 8 (prolonged immersion in water).

What adjustments are there in the touch sensors?

Typically, you can adjust the trigger level (the light level at which the sensor starts to trigger) and the turn-off delay (the time the light stays on).

What is the advantage of LED lamps and spotlights?

The longest service life (up to 40,000 hours) and the lowest electricity consumption (up to 90% of energy is converted into light flux) compared to all other types of light sources. Complete absence of toxic and harmful components.

How to choose the right LED strip?

The tape can be selected based on the required luminous flux. For example, focusing on the luminous flux of one 40 W incandescent lamp - 600 Lumens. To work in a humid environment, you need a tape with a degree of protection of at least IP65. The power supply must be selected with a power reserve of at least 20% (for stable operation). And most importantly - the installation must be carried out by a qualified electrician.